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Here are some recent testimonials from some of clients and tenants!

Carey, you are a great landlord and I do had great time in this apartment, it was hard for me to decide moving out.
Kathy J.
We really appreciated your meticulous professionalism and will definitely refer you to our friends, and look forward to using your service again soon!
Peter W.
Thank you for everything. You are always easy to get a hold of and very helpful!
Britt T. and Ryan N.
This is in regard to Carey Chan and the wonderful service he has provided us over the course of my time with him. I was looking for a unit to rent for November 1st, 2008. I have looked at several p ...
Paul W.
As a working professional looking for furnished rentals, I can honestly say that Carey is what you are looking for. He is prompt, professional and honest. What a breath of fresh air and a joy to work ...
John D
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Recent Posts

  • Do You Really Need a Property Management Company?

    Posted by Urban City Rentals
    Urban City Rentals
    Urban City Rentals Inc. provides professional rental property leasing and manage
    User is currently offline


    This article is intended to assist you decide if you should consider hiring a property manager.


    1. Consider your distance to your property and number of visits you make.


    The larger the distance the more chance there is to not keep a close eye on things, and that can result for a disaster. If you are near, you may be able to make the habitual visits required for maintenance, inspections, collections, etc., or else the farther you live the higher your travel time and expenses will be.

    2. Your response to stress.

    This is a strong one. We all like to think of ourselves as level-headed and even-keeled, but at the end of the day it takes a special kind of person to deal with the ups and downs of property management. Behind the apparently simple task of collecting rent every month lie a number of erratic problems which can push people to their limits.

    3. Being in Control

    Managing rental properties can become rapidly overwhelmin. There is always something going on which requires attention and it takes very little time for things to get out of hand. Hiring a property manager can provide an opportunity to regain control and restore steadiness to both your properties and possibly life in general.


    4. Number of Units and Rentals you have.

    Investors with large portfolios stand to reap important benefit by leveraging the efficiencies a property manager can offer. As your portfolio grows, your management challenges grow too and it becomes easier for things to fall through the cracks.

    5. Experience when it comes to maintenance and repairs.

    Maintenance and repair is a major component of land lording and if you question your skill to make certain the work is done well and in a timely manner, you might want to consider hiring a property management company. Finding dependable handymen and contractors can take a while and in the mean time you may unknowingly hire people that are unscrupulous, do poor quality work, over charge etc.

    6. Success rate in getting your unit rented.

    If you question whether you have the skills or the time to make this happen, OR if you have historically had an unacceptably high vacancy rate, you may want to consider hiring a property management company. Marketing, making calls, and showing the unit can take a substantial amount of time, but are critical tasks as vacancies will quickly eat into your profit margins.

    7. Accounting and Record Keeping.

    This area needs special attention and becomes an increasingly larger load for larger portfolios, from profit and loss statements to tax deductions etc.  If you feel like this might be a weak point you might want to consider hiring a property management company. Some owners (especially those with a back ground in finance) will do just fine; others may opt to hire an accountant to help with the book keeping.

    8. Availability.

    Your important meeting, special event, vacation, or personal crisis doesn't relieve you of your obligation to your tenant. It’s important to answer this question honestly, because when an emergency happens at your property you can't disregard it. These emergencies don’t happen all the time, but when they do you have to be willing to handle them right away.

    9. Confronting Tenants

    Late payments must be dealt with without delay, and while sometimes a friendly reminder is all that’s needed, other times, it can be a very challenging process ending in eviction. Running a successful rental business means enforcing the rules even it means evicting anyone who lost his job and won’t be able to pay rent anytime soon.

    10. Understanding Laws Governing Land Lording.

    Knowledge with contracts is also very vital as your rental agreement is the only binding agreement between you and the tenant. Ensuring the property is run in accordance with the law is serious in both preventing lawsuits and protecting yourself from legal responsibility if you are sued.

    11. Your Precious Time.

    At the end of the day, your decision to hire or not hire a management company should center on whether or not it is a good fit with your daily life and makes sense financially. 

    Nov 15 Tags: Untagged
  • Signing a Contract from a Property Management Company?

    Posted by Urban City Rentals
    Urban City Rentals
    Urban City Rentals Inc. provides professional rental property leasing and manage
    User is currently offline


    The sole determiner of what services you or will not be given, what costs you will incur and what rights you will have in the relationship is the contract you sign with the property management company. It should not be viewed as just a mere o requirement.


    Don’t let positive impressions about the company’s professionalism and ethics make you less attentive when reviewing the actual terms of the contract. Not reading the contract thoroughly is the same as not interviewing the property manager before you hire them. This can lead to misunderstandings about the the property management services that are included, property management fees,  the way tenants are treated and what you must do and/or owe in the event you want to end the bond. Make sure to ask questions about anything that is vague. The contract is designed to create a clear and concise mutual understanding of how the relationship will work in all predictable situations where a disagreement could arise. Also, ask for the property managements’ contract ahead while you are still talking to and interviewing several property management companies. This way you get a clear picture of what each company is accurately offering early on while you have a number of existing options.


    Most property management contracts aren't exactly what you would call spellbinding. It is important that you are very much aware what is in the contract, what may be negotiable or modifiable and how, in any way, it might affect your relationship with the management company. Bear in mind that nothing is set in stone and if you take issue with a certain point, feel free to ask about it and see if they are flexible. While hiring a lawyer to review the property management contract is not totally necessary, it is suggested if you feel uneasy or just want to make sure you aren't missing anything.

    Nov 10 Tags: Untagged
  • Collecting Missed Rent Payments

    Posted by Urban City Rentals
    Urban City Rentals
    Urban City Rentals Inc. provides professional rental property leasing and manage
    User is currently offline


    A big fraction of success as property managers is based on formulating plans and following them step by step . .and dealing with missed or late tenant payments is no exemption.

    We’ve always tried our best to be human with our tenants and know that sometimes good people fall on hard times. What to do when a tenant doesn’t pay or skips? What do you do when the tenant leaves the rental prior to the termination of their lease? The process can differ and depends upon the terms of the agreement. The most vital thing to remember is not to make this too personal – it is business and whereas you can empathize with the circumstances you can’t allow that understanding to blind you to the fact that the not paying rent hurts your company. You need to have a precise policy set for dealing with the delinquent accounts.

    The big picture here is you need to have a plan and follow it. What will you do if the tenant contacts you prior to the rent due date to let you know the upcoming trouble? This shows a certain degree of responsibility and an ownership of the problem. Will you be more willing to work with them? Over what period of time are you willing to spread out the payments? Is it all right for you to spread the payments over the next 3 months, etc? At what point does the risk that the tenant will default offset the demand for a vacant unit? Are you dealing with high demand and low vacancies resulting in a fast turnover or have units been sitting vacant making it cheaper to work something out rather than face the cost of a turnover? If they could not pay the rent what has changed that will allow them to pay the next month’s rent in addition to their remaining balance? A good practice would be to simply screen the tenant again based on the new payment.

    If the renter has left and owes you money how do you find them? You usually need to find them to have them served with court papers – it’s uncommon that someone that owes you money lets you know where they are going so that you will have the chance to track them down. You know that will help you here? Good records! Especially place of employment and emergency contact information.

    Nov 08 Tags: Untagged
  • How to Keep Both Tenants and Property Owners Merry

    Posted by Urban City Rentals
    Urban City Rentals
    Urban City Rentals Inc. provides professional rental property leasing and manage
    User is currently offline


    Many property managers and owners of residential real estate are lowering their standards and trying their best to make it easier for potential residents to sign that rental agreement.  Yes, it’s still a tough situation for the property management business because the supply of vacant properties, if you look back, has been increasing over the past few years and if there is one thing that all property managers want is a plenty of qualified potential tenants who need to rent or lease a home.


    In property management today, the tenants have now taken the control. Would you believe? Property managers are require to inform the owners to work with the tenant and understand it is a ‘tenant’s market.’ This means tenants are more likely to shop around for better prices on properties to rent, especially if they are being treated carefully.


    To keep tenants and maintain their happiness, property managers are more cautious than ever to respect their privacy like giving them advance notice as much as possible if we want to inspect their homes. Also, tenants expect quick responses on requests for repairs and good service. They don’t appreciate property managers who cut corners or keep them waiting when requests for service and repairs have been submitted.


    When it comes to keeping owners happy, owners hire the property management company because they want a professional to run both the property and the tenants. If a property manager fulfills every owner’s need the more likely the owner will be satisfied and desire to stay as your client.”


    To learn more and to keep up with the latest trends, laws and solutions, it is recommended that property managers connect to an apartment or residential rental owners’ association. This is a good source for ideas where you can have your questions answered.  One of the biggest advantages of becoming a member to these organizations is how they help out owners and managers keep up-to-date on the new laws and regulations. Most owners and tenants nowadays are looking for knowledgeable, experienced and reliable property managers than ever before. The opportunities for property managers who are starting to create an exceptional reputation for gratifying the needs of their clients and residents are huge.

    Oct 27 Tags: Untagged
  • Perk up your Property!!

    Posted by Urban City Rentals
    Urban City Rentals
    Urban City Rentals Inc. provides professional rental property leasing and manage
    User is currently offline


    There are so many things that you can carry out to give your place a fresh new look without investing a lot of time or money. If your property includes rental units, keeping it clean and appealing can significantly upgrade the quality and duration of your tenants, which is great news no matter how you slice it.

    Attractiveness of the Exterior - the most major change that you can make is to give your property some serious curb appeal whether it’s a condo, an apartment building, complex, or a home. Beautification project of your garden or improving the parking area including custom parking signs can really improve that first impression. Custom parking signs will also explain people that your rental property is organized and cared for.

    Paint your Walls - Try to consider a fresh coat of paint in a lively complementary color for all of the front doors or maybe the trim? Getting the exterior walls of your property painted provides a great deal of bang for your buck.

    Interior Common Spaces - Mailboxes or reception area are seen by everyone so make certain they mirror the way you want them treated. If the walls are dirty and the carpet hasn’t seen a vacuum in over a year, then chances are people won’t respect the areas or care whether there’s rubbish on the floor or dust piled up to the ceiling. If the area is vivid and clean then people will be much more apt to pick up the occasional dropped piece of trash.

    Match your tenant - If your tenants get on well, it will considerably improve the overall vibe of your property. More responsible tenants will automatically magnetize more responsible tenants because people who have the same type of routine will be much more likely to be able to live pleasantly. If you have a building full of young professional families then advertising for a gang of college boys looking for a party venue will surely not produce a long term relationship for anyone.


    Keep in mind that an upgrade doesn’t have to leave a hole on your pocket or even will asked a lot of your time. You only need to have a clear vision of your goal and the capacity to make smart options.

    Oct 25 Tags: Untagged
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